At Seasons Design Studio, we take great pride in providing beautiful floral arrangements that are fresh, vibrant, and of the highest quality. Due to seasonal availability, local market conditions, or supply limitations, there may be occasions when we need to substitute certain flowers, plants, or containers in your order. We want to ensure that your experience is as delightful as possible, so we’ve established the following substitution policy:

 

1. Substitutions Based on Similar Value

In the event that a specific flower or plant requested in your order is

unavailable, we will substitute it with a flower or plant of equal or greater value. Our goal is to maintain the overall style, color scheme, and theme of your arrangement, while ensuring it remains fresh and beautiful.

 

2. High-Quality Substitutions

We will always choose substitutions that are of the same quality and freshness as the original items. Our expert florists make every effort to preserve the aesthetic integrity of the arrangement, so you can be confident that your order

will still exceed expectations.

 

3. Substitution of Containers and Vases

In some cases, the vase or container you selected may be out of stock. In this case, we will substitute it with a similar style, size, and color, or one of equal value, while ensuring it complements the overall design of your arrangement.

 

4. Special Requests

If you have specific preferences or would like to avoid certain substitutions, please let us know when placing your order. While we cannot guarantee that all requests can be fulfilled, we will make every effort to accommodate your wishes.

 

5. Customer Satisfaction

We strive to ensure that every order meets the high standards of quality that our customers expect. If, for any reason, you are not satisfied with a substitution made, please contact us immediately. Our customer service team will be happy to assist you in resolving any concerns. Thank you for choosing Seasons Design Studio for your floral needs. We are dedicated to delivering the finest flowers and arrangements, and we appreciate your understanding in cases where

substitutions are necessary.